Privacy Policy

Bala Biomechanics

1. Overview

Bala Biomechanics respects your privacy and is committed to protecting your personal information. This policy explains how your information is collected, used, and stored when you interact with our website or services.

2. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone or WhatsApp number

  • Booking details

  • Health or movement-related information voluntarily shared during consultations

  • Website usage data (via standard analytics tools)

3. How We Use Your Information

Your information is used to:

  • Manage bookings, consultations, and classes

  • Communicate with you about services, updates, or changes

  • Provide personalised training and movement guidance

  • Improve our website and services

  • Send occasional updates if you opt in

We only collect information that is necessary to deliver our services effectively.

4. Health & Movement Information

Any health or movement-related information shared is treated as confidential and used solely to support your training and experience. This information is never shared without your consent unless required by law.

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information is stored securely and only accessed when necessary.

6. Third-Party Services

We may use trusted third-party services (such as booking platforms, email providers, or website analytics) to operate our business. These services are only provided with the information required for their function and are expected to uphold appropriate privacy standards.

7. Marketing Communications

If you join our mailing list or waitlist, you may receive updates about sessions, availability, or offerings. You can unsubscribe at any time using the link provided in emails or by contacting us directly.

8. Access & Updates

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

9. Changes to This Policy

This Privacy Policy may be updated periodically. The most current version will always be available on our website.

10. Contact

For privacy-related enquiries, please contact:
Email: [insert email]